Field Intercept

We have experienced staff for off-site intercept, such as in restaurants and retail stores. This type of project is typically completed on an hourly basis and requires the client to obtain permission from the location. Our intercept experience includes restaurants, retail stores, mystery shops, and audits.

Our interviewers work independently with no on-site supervision. Our management staff will schedule interviewers, brief and train, check on interviewers as needed, provide production reports, and ship final materials.

“I just wanted to let you know what a wonderful experience we had last week at the Idea Center. The staff (especially Carol) were wonderful, they took great care of my clients and kept us informed all day of the response rate and trying to get everyone to show up. We had horrible weather to deal with but we only lost 3 people and they were able to get some of the later ones re-scheduled to come earlier in the day. That was so nice for everyone! The food was delicious and perfect. One client was so excited because she was actually able to eat a gluten free sandwich. I think that alone will convince them to use your facility again in the future. Personally I was thankful that the recruit was as good as we could get it and the respondents were all qualified. All in all it was great. ”
– Kathy Glandorf, ScarletKats