Field Intercept

We have experienced staff for off-site intercept, such as in restaurants and retail stores. This type of project is typically completed on an hourly basis and requires the client to obtain permission from the location. Our intercept experience includes restaurants, retail stores, mystery shops, and audits.

Our interviewers work independently with no on-site supervision. Our management staff will schedule interviewers, brief and train, check on interviewers as needed, provide production reports, and ship final materials.

“Please thank your team for me for all of their hard work on the catalog ethnographic study we completed this week. I'm very pleased with the learning and the respondents were great. From the recruiting (which I know was challenging) to the directions and maps to the trekking from house to house taking notes, your team did an outstanding job. Thanks to all of you! I look forward to working with Herron again in the future.”
– Brad Bennett, B. Bennett Company